Software Developer

Position: ISOC Analyst

Client Name: Adobe (Not to be mentioned in posting) but can mention CMMI Level 5 IT Company

Location: Noida, Sec - 132

Role & Responsibilities

• Be the shift leader for the ISOC operators and response efforts providing guidance within the scope of the operations.
• Exercise good judgement with defined procedures and policies to determine appropriate action(s).
• Interact with employees, internal partners, peer group leaders, vendors and client global safety and security management to properly respond and execute their duties.
• Evaluate incidents that may impact employees or offices and escalate accordingly to security management.
• Effective intelligence monitoring, impact analysis, incident handling planning and writing report/advisory/update to be sent to the Global Safety and Security Team.
• Work with security engineers and vendors to build and/or deliver viable solution/suggestions for streamlining processes.
• Work on issues where analysis of situation or date requires review of relevant factors.
• Able to communicate with senior safety & security management on matters related to incidents and critical situations.
• Monitor, test and oversee the services and repair of the applications and tools being utilized in the ISOC; Be the in-house specialist for one or more systems to exploit the full capabilities of the system.
• Communicate, track, document and report progress on projects/initiatives and areas of responsibility.
• Collaborate with global team members (GSOC) and ensure process consistency.
• Establish operational objectives and determine and work plans, and delegate assignments to ISOC operators.
• Act as primary escalation point for internal partners/ stakeholders for any communication.
• Work incidents to completion with involved parties and track resolution in incident management tracking system.
• Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices (medical record, personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.).
• Conduct investigations and provide reports to security management team as requested.