Security Operations Manager

Location- Hyderabad

Working (on-site)- 5 days a week. Saturday- half day.

Qualifications: Graduate in any discipline.

Experience- 6+ years security industry, specially IT or corporate setup of repute.

Roles and Responsibilities

• A confident, self -driven, honest, result oriented, disciplined, and inspiring leader who leads by personal example. Possesses professional physical security and man management skills and competent in managing security of a corporate/IT company.
• Loss Prevention, Access Control, emergency response - Ensure laid down SOPs are compiled and site arrangements are effective and reviewed and improved by regular efforts.
• Inward/Outward Materials-Expertise in material inward and outward procedures. Answerable to monitor materials in/out moment.
• Ability to initiate e-mails, all security reports, review security-related documents, closely monitor/report progress as per set periodicity. Communicate security status, updates and actual or potential problems, as per established protocols. Prepare and deliver presentations, record investigations-identify, investigate security breaches, report losses and violations of company SOPs, regulations, policies and procedures truthfully and take immediate corrective actions.
• Communication- Ability to communicate accurately and aptly
• Attendance – Making rosters and should check site attendance for each shift and devise a method to review the same. Possess integrity and honesty to report any manipulation of site attendance.
• Documentation-Ensure all security documents, files and reports are maintained in an easily referral form, at all times. The employee must check and sign all central site registers once daily.
• Ensure all SOPs are understood by him and team and are practised for all security aspects, as per SOPs regarding people(employees, contractors & visitors), property, products, and information.
• Discipline- A self-disciplined person with ability to instil discipline in his AOR.
• Operations- Ensure quality of security operations and customer satisfaction through regular efforts.
• Innovative with bend of mind to make positive/constructive contributions to security function at site.
• Ability and confidence to maintain confidentiality of information.
• Law Enforcement-Maintains effective liaison with law enforcement, fire, and other agencies and ensure company interests are met.
• Crisis Management-Prepare Security team members for ERT tasks. Assist in emergency management and contingency planning through respective CMTs. Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
• Effectively contribute towards security audits through efficient documentation and procedures implementation. Ensure zero NC or observations.
• Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
• Analyse and evaluate security operations to identify risks or opportunities for improvement.
• Implement security standards, policies, and procedures.
• Special Events-Prepare and Plan extra security and vigilance arrangements for special and high-risk events.
• Training:-  Ability to own responsibility to train his staff. Capable of performing security instructor duties and conduct classes on security subjects for all security officers at entrusted sites. Nurtures subordinate officers and builds in them required skills, values and professional outlook.
•  IT Skills- Good working knowledge of MS Office and IT tools. Good typing speed and basic understanding of analytical data and representations, eg graphs, tables etc.

Behavioural skills-

• Ethical professional with effective time management skills- organised work habits, who is responsive to competing demands. Interpersonal skills, ability to articulate view points effectively, negotiation and conflict management skills.
• Responsible for supervising all tasks allotted to security facilitators, supervisors, and guards.