Supervisor – ISOC

Location: Noida

Work Schedule: 6 days a week (including rotational and night shifts)

Qualifications: Graduate in any discipline, preferably with technical aptitude

Experience: Minimum 5 years in SOC/ISOC operations or a similar role

Key Responsibilities:

• Supervise daily ISOC operations and team performance.
• Manage shift rosters, onboarding, and staff training.
• Review incident reports, risk assessments, and threat intelligence.
• Prioritize security alerts and escalations.
• Ensure SLA adherence and continuous process improvements.
• Coordinate with GSOC and internal stakeholders.
• Prepare operational dashboards and reports.
• Lead investigations using CCTV and security monitoring systems.

Behavioral Skills:

• Analytical and problem-solving abilities
• Strong communication and leadership skills