Shift Security Supervisor

Location: Manesar

Purpose:

To lead a team of Security Officers and ensure effective daily deployment, incident response, and adherence to security standards. The role is vital in developing a robust site security culture and ensuring compliance with company policies.

Key Responsibilities:

• Supervise and motivate on-duty Security Officers to uphold performance and ethical standards.
• Oversee daily operations to ensure effective site coverage and customer satisfaction.
• Develop and implement SOPs aligned with group security standards.
• Deliver the L1 Assurance plan (daily/weekly checks).
• Report and escalate all security breaches as per classification standards.
• Drive compliance with all safety, quality, and training procedures.
• Ensure optimal functioning of all physical, technical, and procedural security systems.
• Lead the team during incidents and coordinate with emergency services.
• Conduct training, briefings, and inductions for security personnel and new staff.
• Ensure all officers are properly uniformed and maintain a professional appearance.

Scope of Work:

• Monitor and manage all security and emergency-related procedures.
• Investigate and report security incidents and risks.
• Ensure controlled contractor and visitor access to the site.
• Support card access creation and visitor management.
• Champion internal audit routines and reporting.
• Handle performance management and staffing decisions.
• Ensure timely maintenance and fault resolution of security equipment.

Relationship Management:

• Maintain service quality in alignment with SLAs and KPIs.
• Liaise with internal teams and vendors for special projects.
• Conduct training and foster values aligned with Securitas and JM standards.
• Support site events and incident management activities.
• Maintain strong working relationships across stakeholders.

People Management:

• Plan manpower requirements and oversee security staff recruitment.
• Monitor staff performance and facilitate development.
• Approve leaves, manage absenteeism, and ensure adequate shift coverage.

Health & Safety:

• Maintain clean and safe work environments.
• Ensure proper reporting of damaged or missing equipment.
• Conduct risk assessments for routine and non-routine activities.
• Provide fire/life safety training and ensure corrective actions for identified hazards.

Additional Requirements:

• Excellent communication and leadership skills.
• Ability to coach and guide team members.
• Availability to work shifts, weekends, and holidays.
• Ability to make timely decisions and manage priorities independently.
• Capable of working under pressure and engaging with all organizational levels.